Returns & Exchanges
At Sweets Kendamas, we want you to be fully satisfied with your gear; if you are not happy with your purchase, you can return or exchange unworn apparel and unused products within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unplayed condition.
Ship It Back
Print the provided prepaid shipping label and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing